Please read these Terms carefully before using our website or purchasing any of our services.
Summary: These Terms of Service govern your use of our website, digital services, AI chatbot solutions, SEO services, website development, automation systems, and related products. By accessing our website or purchasing our services, you agree to these Terms in full.
By accessing our website at nexoradigital.com, submitting a project inquiry, signing a proposal, or making a payment to Nexora Digital (“Company,” “we,” “us,” or “our”), you (“Client,” “you,” or “your”) confirm that you have read, understood, and agree to be bound by these Terms of Service (“Terms”).
If you are entering into these Terms on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to these Terms. If you do not have such authority, or if you do not agree with these Terms, you must not use our services.
Important: These Terms constitute a legally binding agreement between you and Nexora Digital. Please read them carefully before proceeding.
Nexora Digital provides the following digital services to clients worldwide:
Each project begins with a written proposal or Statement of Work (“SOW”) that outlines the specific scope, deliverables, timeline, and pricing. The SOW, together with these Terms, forms the complete agreement between you and Nexora Digital for that project.
Any work requested beyond the agreed scope will be quoted separately and requires written approval before work commences. Nexora Digital reserves the right to decline additional work requests that fall outside our areas of expertise.
Estimated project timelines are provided in good faith and begin from the date we receive all required client materials (content, images, brand assets, logins, and feedback). Delays caused by late client responses or incomplete material submissions may extend the delivery timeline accordingly.
All payments are securely processed through DGStore24 as our authorized third-party payment and checkout provider.
We do not directly store or process:
All payments, billing information, transaction processing, subscriptions, refunds, and payment security are managed through DGStore24 according to their own legal policies and systems.
By purchasing through our website, you acknowledge that payment-related information may be processed by DGStore24 in accordance with their policies.
Currency: All fees are quoted and invoiced in US Dollars (USD) unless a different currency is agreed in writing. Clients are responsible for any bank transfer fees or currency conversion costs.
Estimated project timelines are provided in good faith and begin from the date we receive all required client materials (content, images, brand assets, logins, and feedback). Delays caused by late client responses or incomplete material submissions may extend the delivery timeline accordingly.
Each plan includes a specified number of revision rounds as outlined in your proposal:
A “revision round” is defined as a single consolidated list of changes submitted in one communication. Revisions that alter the agreed scope of work will be quoted as additional work.
You agree to provide all necessary materials, feedback, and approvals in a timely manner. Nexora Digital cannot be held responsible for project delays resulting from the client’s failure to provide required materials or feedback within agreed timeframes.
Upon receipt of full and final payment, Nexora Digital assigns to the client all rights, title, and ownership to the final custom deliverables created specifically for the client’s project, including custom website designs, written copy produced solely for the project, and custom-trained AI chatbot models.
Nexora Digital retains ownership of the following, which are licensed (not sold) to the client:
Nexora Digital reserves the right to display completed work in our portfolio, case studies, and marketing materials unless the client requests otherwise in writing prior to project commencement.
The client is responsible for ensuring they have proper licenses for any third-party content, images, fonts, or materials they provide. Nexora Digital accepts no liability for intellectual property infringement arising from client-supplied materials.
Both parties agree to keep confidential any proprietary or sensitive information shared during the course of the project, including but not limited to business strategies, financial data, technical systems, and client data.
This confidentiality obligation does not apply to information that is or becomes publicly available through no fault of the receiving party, was already known to the receiving party prior to disclosure, or is required to be disclosed by law or court order.
Nexora Digital will never sell, rent, or share your personal business information with third parties for marketing purposes. Any data shared with our team is used solely to deliver and improve our services to you.
Nexora Digital warrants that:
While we work diligently to achieve the best possible results, Nexora Digital cannot guarantee specific outcomes including but not limited to:
To the maximum extent permitted by applicable law, Nexora Digital’s total liability to you for any claims arising from or related to these Terms or our services shall not exceed the total fees paid by you to Nexora Digital in the three (3) months preceding the claim.
In no event shall Nexora Digital be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of business, or loss of goodwill, even if we have been advised of the possibility of such damages.
You may terminate a project at any time by providing written notice. In the event of client-initiated termination, you will be invoiced for all work completed to date at a pro-rated rate based on the project value, plus any non-recoverable third-party costs incurred. The initial deposit is non-refundable.
We reserve the right to terminate or suspend services with immediate effect if:
Upon termination, all outstanding invoices become immediately due and payable. Nexora Digital will deliver all completed work to date once outstanding balances are cleared. Provisions relating to intellectual property, confidentiality, and liability survive termination.
Your privacy is important to us. When you use our website or engage our services, we may collect personal information such as your name, email address, phone number, and business details. This information is used solely to:
Your privacy is important to us. When you use our website or engage our services, we may collect personal information such as your name, email address, phone number, and business details. This information is used solely to:
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers (such as payment processors) strictly as needed to deliver our services. All data is handled in accordance with applicable data protection laws.
These Terms shall be governed by and construed in accordance with the laws of the State of North Macedonia, United States, without regard to its conflict of law provisions.
Any disputes arising out of or in connection with these Terms that cannot be resolved amicably shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in North Macedonia, and the language of arbitration shall be English.
Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent irreparable harm pending the outcome of arbitration.
Nexora Digital reserves the right to update or modify these Terms at any time. When we make changes, we will update the “Last Updated” date at the top of this page and, where the changes are material, notify active clients via email.
Your continued use of our services or website following the posting of updated Terms constitutes your acceptance of those changes. We encourage you to review these Terms periodically.
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