We stand behind every service we deliver. If you are not completely satisfied with our work, we offer a full 60-day money-back guarantee — no questions asked.
Summary: If you are not satisfied with any service purchased from Nexora Digital, you are entitled to a full refund within 60 days of your purchase date. To request a refund, contact our payment processor Digistore24 directly at support@digistore24.com. Please note that while we deliver the highest quality work, we cannot guarantee specific results such as SEO rankings or keyword positions, as these are influenced by external factors beyond our control.
At Nexora Digital, we take immense pride in the quality of every website, SEO strategy, and AI chatbot we deliver. We pour expertise, creativity, and dedication into every single project — and we back that with a full 60-day money-back guarantee.
If for any reason you are not completely satisfied with the services you have purchased, simply contact our payment processor within 60 days of your original purchase date and you will receive a complete refund of the amount paid — no questions asked, no complicated process, no fine print.
Guarantee Period:Â Your 60-day guarantee window begins on the date your payment is processed. Refund requests submitted within this 60-day window will be honoured in full regardless of the reason.
While we work with absolute dedication to deliver the best possible outcomes for your business, it is important that you understand the nature of digital services — particularly SEO and online marketing — before purchasing.
Guarantee Period:Â Your 60-day guarantee window begins on the date your payment is processed. Refund requests submitted within this 60-day window will be honoured in full regardless of the reason.
Search engine rankings and digital marketing results are affected by factors including but not limited to:
Our Commitment:Â While we cannot guarantee specific results, we guarantee that every strategy we implement is built on proven best practices, executed with full professional diligence, and delivered with complete transparency. Our team will always work tirelessly to achieve the best possible outcomes for your business.
We have made the refund process as simple and straightforward as possible. All refund requests are handled directly through our payment processor, Digistore24. You do not need to contact Nexora Digital first — simply reach out to Digistore24 directly and they will process your request promptly.
Our Commitment:Â While we cannot guarantee specific results, we guarantee that every strategy we implement is built on proven best practices, executed with full professional diligence, and delivered with complete transparency. Our team will always work tirelessly to achieve the best possible outcomes for your business.
Refund requests submitted after the 60-day guarantee window has expired will be reviewed on a case-by-case basis at the sole discretion of Nexora Digital. We cannot guarantee refunds outside of the guarantee period, however we will always strive to resolve any serious concerns fairly and professionally.
If you have a concern about your project or service after the guarantee period, we strongly encourage you to contact us directly at hello@nexoradigital.com so we can work to resolve the issue through our revision and support process.
Late Requests:Â Refund requests submitted after 60 days from the purchase date are not covered under this guarantee policy and will not be automatically approved. Please ensure you submit your request within the guarantee window if you wish to receive a full refund.
We kindly ask that before initiating a chargeback or payment dispute with your bank or card provider, you first contact Digistore24 at support@digistore24.com to request your refund through our official process. Our 60-day money-back guarantee exists precisely so that you never need to initiate a chargeback.
Initiating a chargeback without first contacting Digistore24 may result in delays to your refund and could complicate the resolution process. Our payment processor team is friendly, responsive, and will process your refund quickly and without difficulty.
Please Note:Â Fraudulent chargeback claims where services have been fully delivered and used may be contested. We maintain complete records of all work delivered, communications, and project milestones for every client engagement.
If you have any questions about our refund policy, your guarantee period, or the refund process, please don’t hesitate to reach out. While all refunds are processed through Digistore24, our team is always happy to answer any questions you may have.
For refund requests, contact:Â support@digistore24.com
For general questions about this policy, contact:Â support@nexoradigitalx.com
Premium websites, SEO strategies, and AI chatbots that turn your digital presence into your most powerful growth engine.
© 2026 Nexora Digital. All rights reserved. Built with precision, delivered with purpose.